Privacy Policy

1. Introduction & Data Controller

Dime Learning Library Ltd (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines our practices regarding data collection, processing, and retention in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller Information:
Dime Learning Library Ltd
Office 10, 72 Demo Street, Bristol ZZ4 4AA, United Kingdom
Data Protection Contact: hello@dataprismbase.click
Telephone: +44 117 000 5410

2. Personal Data We Collect

We only collect personal information that is necessary for educational communication, course enrollment, and website security:

• Inquiry & Contact Information: Name, academic or business email address, organization name, and message details submitted via our Contact Form.
• Workshop Enrollment Records: Attendee names, billing addresses, company registration numbers, and invoicing details for educational programs.
• Technical & Diagnostic Data: Anonymized IP addresses, browser user-agent strings, pages visited, and timestamp logs collected for operational security and traffic diagnosis.

We do not collect sensitive categories of personal data (such as biometric, genetic, or political information).

3. Lawful Bases for Processing

We process your personal information under the following legal bases:

1. Contractual Performance: To deliver educational masterclasses, provide course materials, and process workshop registrations.
2. Legitimate Interests: To respond to technical inquiries, maintain network security, prevent fraudulent bot submissions, and improve our educational curriculum.
3. Legal Obligation: To maintain proper tax, financial, and accounting records in compliance with UK statutory requirements.
4. Consent: Where you have explicitly opted in to receive technical updates or accepted analytics cookies.

4. Data Retention Periods

• General Inquiries: Retained for 12 months following the conclusion of correspondence, then permanently deleted.
• Workshop Student Records: Retained for 3 years to verify completion certificates and past participation.
• Financial & Invoicing Data: Retained for 6 years in compliance with UK statutory accounting regulations.
• Web Server Security Logs: Retained for 90 days on rotated secure server logs.

5. Your Rights Under UK GDPR

Under United Kingdom data protection legislation, you possess the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal records.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your data when no longer required for lawful processing.
• Right to Restriction: Request suspension of processing under specific circumstances.
• Right to Data Portability: Request transfer of your data in a machine-readable format.
• Right to Object: Object to data processing based on legitimate interests.

To exercise any of these rights, please email our Data Protection team at hello@dataprismbase.click. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.

6. International Data Transfers

Our primary servers and educational operations are based in the United Kingdom. Where third-party service providers (such as email delivery or cloud backup systems) operate outside the UK, we ensure adequate safeguards are in place, including UK Standard Contractual Clauses (SCCs) or International Data Transfer Agreements (IDTAs).

7. Updates to this Policy

We may periodically update this Privacy Policy to reflect changes in legal requirements or operational practices. Any revisions will be published on this page with an updated revision date.